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Old 07-15-2011, 09:15 AM
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Ms Grumpy Ms Grumpy is offline
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Join Date: Dec 2009
Location: Just outside San Antonio, Texas
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I have been in restaurant management for the past 20 years. A few years back I took over a store that had a lot of problems with the past management not maintaining equipment. On my 1st day at this location a new open front cooler was installed in the dining room. I also noticed that one of the walk-in coolers was having a problem. I contacted my boss to tell him that we needed to get maintenence out to fix both of these because they both weren't cooling correctly and not holding the proper temp. He said that the walk-in was probably OK and that the new cooler would be fine by morning. Next morning I called him again and told him the same thing and he said he would come out and check it out. In the meantime I had the walk-in cooler emptied into the the other. I also emptied most of the reach-in cooler emptied and the stuff left in it put on ice.

I worked my 10 hours and went home. After I left my boss came in and determined that both coolers were OK and had the employees fill the one in the dining room and put the items back into the walk-in. The next day I had off and wouldn't you know it at 9am the Health Inspector came in and determined that neither cooler was holding temp, and that all the product had to be thrown away.

Thousands of dollars worth of food was thrown away. I was written up for not correcting the problem. Even though there was documentation showing that I had called for maintenance service on both coolers. The kicker being that my boss was not written up, even though he canceled the maintenance service I requested.
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