[Ms Grumpy]

So I picked up my Toyota today. When we walked in to the cashier desk, I told her my name so that she could get the paperwork. She grabbed it and turned around and said your total is $3708 and change. I didn't know what to say. I was told that this was warranty work and I was pissed. So they page our service guy, and of course, he was at lunch. Things are not getting any better cause grumpy is there with me and he is getting vocal.

I asked to see the paperwork, yep there it was a total of $3708. Now I had a recall problem taken care of too, and that said "warranty" and there was no charge. So we tell them we need to talk to someone cause we are not paying a penny for this. About that time, the service department manager comes in and says that there was a mistake and he just noticed it, they had my car for over a week and they have called me 4 times and no one noticed ? Anyway. Got everything straightened out, and it was all warranty work, and no charge.

Before I left the service area I asked the service manager if the car was taken for a test drive to make sure there is no more vibration, and he said yes his mechanic took it for a test drive. (Later I noticed that there we only 2 miles put on my car which included a test drive when I dropped it off and after the repair) I also asked if they had any other problems like mine, all the service guys said that this is the first one that they had seen. They also said that there was no grease in the trans axle when they pulled it. So I have driven over 35,000 miles like this ?

So now it is time to drive away, lets hope there is no vibration. I got onto the expressway and got it up to 80mph, no vibration. Also, it is a lot quieter when driving. So I am very, very, very happy.