Quote:
Originally Posted by flash
Hank ,I hope they make it right for you ,I guess they need to hire Proof Readers . You would think they could get something as simple as that right .
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You would think so John. They had a hand drawing of the layout with the name and dates and the marker style. That's what I signed off on. The manufacturer of marker sent them a letter or fax questioning the spelling, found this out a few weeks ago, and nobody responded. I assume that was a big part of the hold up. I assume after all the phone calls and bitching they told the manufacturer to rush the order but still never confirmed the order. Then when they got the marker nobody bothered to see if it was correct. As I said this was just one of the many f ups they made.
The manager guaranteed it would be rushed and delivered within 3 weeks. So if they can turn one around in 3 weeks why it did it take 6 months for the first one? Oh, and I was told it was a holdup at the manufacturer and it was out of their hands. Excuse me, I ordered this from you, I paid you, don't tell me it's out of your hands.
Rant over, again.